We are open 9am-6pm Monday-Friday and Saturday-Sunday 9am-5pm. On Bank Holidays, Easter Sunday and Christmas Day we are closed.
If you have any questions about Coronavirus (COVID-19) and how this may effect your policy or claim, please visit our dedicated FAQs page
If your question isn’t urgent, save yourself time on the phone by filling out the form below with your details and query.
A member of the team will respond to you within 48 working hours.
To speak to a member of our 24-hour Medical Emergency Assistance Service, please call us on 0203 824 0713.
Please do not call this number unless you need emergency medical assistance.
To get your claim started, we’ll need you to complete a claim form – you can download a copy by visiting the Claims Information page.
You can send the claims team an email by using the form below: