COVID-19 Cover is now available on all of our policies! Find out more here.

  • 100+ Sporting Activities Covered
  • 24/7 Emergency Assistance Team
  • Cover Available Up To 18 months
  • Up To £10,000 Cancellation Cover

Contact Us

We are open 9am-6pm Monday-Friday and Saturday-Sunday 9am-5pm. On Bank Holidays, Easter Sunday and Christmas Day we are closed.

If you have any questions about Coronavirus (COVID-19) and how this may effect your policy or claim, please visit our dedicated FAQs page

Online form

If your question isn’t urgent, save yourself time on the phone by filling out the form below with your details and query.

A member of the team will respond to you within 48 working hours.

  • Date Format: DD slash MM slash YYYY

24/7 Medical Emergency Assistance

To speak to a member of our 24-hour Medical Emergency Assistance Service, please call us on  0203 824 0713.

Please do not call this number unless you need emergency medical assistance.

Emergency Assistance Form

  • If you need to make a claim lost, stolen or damaged gadgets, please click here. Alternatively you can email or call 0203 829 6678
  • If you need to make a claim for end supplier failure, please email or call +44 (0)345 266 1872
  • For all other claims please use the contact methods listed below.

Claims - Claim Forms

To get your claim started, we’ll need you to complete a claim form – you can download a copy by visiting the Claims Information page.

Claims - Email

You can send the claims team an email by using the form below:


If you would like more information on our complaints process or submitting a complaint, please visit this page.