COVID-19 Cover is on all of our policies. Find out more here.

  • 100+ Sporting Activities Covered
  • 24/7 Emergency Assistance Team
  • Cover Available Up To 18 months
  • Up To £10,000 Cancellation Cover

What To Do In Case Of A Medical Emergency Abroad

If you have a medical emergency you can either call our assitance team on +44 (0) 203 824 0713 or email them at

When you call the emergency assistance number you’ll be put through to the Assitance operations team. A member of the team will allocate you a case number and if appropriate provide the hospital or clinic with billing instructions.

If you need to call us in a medical emergency you will need to have the following details to hand:

  • Your telephone number, so we can reach you in case you are cut off.
  • The patient’s name, age and as much information as possible about the medical situation.
  • The name of the medical facility/hospital and details such as the ward, the treating doctor and any relevant telephone numbers.
  • Tell EAF that you have a Spectrum Travel Insurance policy, and give them your policy number, the date you bought it and your booked travel dates.
  • The patient’s UK GP details such as their GP’s name, address and phone number (in case more information on current medical conditions and treatment is needed).

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