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Medical

  1. What type of medical condition do I need to declare?

    Please refer to the important conditions relating to health detailed within the policy wording.

  2. I have an existing medical condition; can I still have cover under this policy?

    Cover may still be offered but this is subject to declaring medical condition(s) during the online quote process or through our screening service Healthscreen 247. This can be integrated within your quotation or alternatively you can visit www.Healthscreen247.com and follow the simple online instructions.

  3. A member of my family (not travelling) has an existing medical condition; am I covered to cancel or return home?

    Subject to certain policy terms and conditions, cover may be provided. Please refer to the important conditions relating to health detailed within the policy wording.

  4. My doctor told me that it would be unwise to travel abroad. Does this invalidate my policy?

    Unfortunately, our policy will not cover you if you travel against medical advice. If you are unable to travel then you may be entitled to submit a claim for cancellation.

  5. A member of my family or travelling party has an existing medical condition; can they still have cover under this policy?

    All insured persons with pre-existing medical conditions must declare their condition(s), this can be done when obtaining a policy or through our medical screening service Healthscreen247. Healthscreen247.

  6. I am currently under a course of treatment with my GP. Should I declare this to the insurance company?

    Yes, you should declare your medical condition(s) during the quote process or by contacting our medical screening service. Healthscreen247

  7. What is the European Health Insurance card (EHIC)?

    The European Health Insurance Card (EHIC) entitles United Kingdom residents access to necessary state-provided medical treatment, during a temporary visit in the European Economic Area (EEA) countries and Switzerland - at a reduced cost or free of charge. For more information view our EHIC information.

  8. What are the benefits of using the EHIC?

    Use of the EHIC removes the policy excess in the event of requiring medical assistance abroad or when submitting a medical expenses claim, where valid. The EHIC also entitles access to necessary state-provided medical treatment at a reduced cost or free of charge. For more information view our EHIC information.

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